How to Write a Refund Policy
A refund policy defines the processes and rules for when customers want their money back and want to return the products or services they purchased from you. It’s often required by your credit card or shopping cart company as part of maintaining PCI (Payment Card Industry) compliance. Plus, it’s just a good business practice to…
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How to Keep Your Customers Coming Back
Measuring and encouraging customer retention is important for businesses in many industries. There are a few great measures to see how you are doing in this area. Your Favorite Orange County Bookkeeper is here to provide some tactical tips for keeping customers coming back! Measuring Customer Retention The most common metric to measure customer retention…
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Online Payment Systems: They Are Not All the Same
Collecting money from customers is a key function in any business, and the more automated this process is, the easier it is to collect many payments. The payment function varies by type of business, but more and more, there are online options available for collecting money over the internet. Here are a few tips from…
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7 Ways to Revive Your Entrepreneurial Passion
Most entrepreneurs would agree that owning a business is an incredible privilege, and they would likely never want to go back to working for someone else. However, we all have our days! And sometimes those rough days can turn into weeks. When we’ve temporarily lost a little bit of our entrepreneurial passion, how can we…
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Test Your Financial Resilience
There’s more to being financially resilient than simply saving enough money for a rainy day. A part of being financially responsible is maintaining good financial records – and making sure people who need access to your records know where to find them if something happens to you. Your Favorite Orange County Bookkeeper is here with…
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Protecting Your Business from Supply Chain Shortages
The past few years have seen major kinks in the supply chain due to a number of reasons: aberrant buyer behavior, source material scarcity, government shutdowns, and worker shortages, to name a few. What can a business owner do to protect their businesses from shortages and therefore, revenue loss? Your favorite Orange County Bookkeeper has…
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Keep Your Profits on Track with Variance Reporting
While there are literally hundreds of accounting reports that can help you run your business better, one of the most popular – and greatly underutilized – reports is the variance report. This is one of Your Favorite Orange County Bookkeeper’s favorite tools! A variance report helps you compare how you are actually doing with either…
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Five Ideas to Attract Staff During the Great Resignation
If you’re having trouble attracting and keeping staff, you’re not alone. A convergence of issues has created one of the greatest talent shortages in our lifetimes. With boomers retiring in large numbers, pandemic and opioid deaths, people not wanting to work for low wages, childcare availability disappearing, tighter immigration policies, people rethinking their life choices,…
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What’s in Store for 2022? Upcoming Business Trends from Your Favorite Orange County Bookkeeper!
The last few years have been unlike any other in our lifetimes and have caused a large amount of changes in a short timeframe. As we close out 2021 and enter 2022, it’s the perfect time to reflect on what we’ve learned, what’s happening now, and what we want to accomplish in the next 12…
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