customer service

Your Favorite Orange County Bookkeepers Discuss Managing Customer Service with Technology

By Patty Hansen | Mar 24, 2021

Do you have a lot of customer service inquiries in your business? If so, it can be a challenge to manage them all. Being responsive with customer service can make all the difference in your company’s success. It is necessary to take a look at some tools that can streamline your processes. The most common…

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The Importance of Customer Communication Best Practices From Your Favorite Orange County Bookkeeper

By Patty Hansen | Nov 18, 2020

Regardless of the type of relationship—personal, professional, or even acquaintance—communication is key. Specifically, if you want to have a healthy relationship with any individual, then it’s important to communicate clearly and fully. Communication is particularly necessary when it comes to customers and building a successful business. It’s even more important this year since many businesses…

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Five Timeless Tips to Improve Customer Service from Your Orange County Bookkeeper

By Patty Hansen | Jun 5, 2019

Having repeat customers is essential to many businesses. The key to keep clients coming back is to provide them with great customer service. Here are five ideas to rate your business’s ingenuity when it comes to serving customers. 1. Make a great first impression. When customers make a purchase from you, make them feel great…

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